GatherSpace

Security and Reliability Safeguards

At GatherSpace we know that our customers rely on us as an important part of their business processes and record keeping. We take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the GatherSpace application are our top priority.

Security

SSL

All information travelling between your browser and GatherSpace is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren't talking to a phishing site impersonating GatherSpace and that your data is secure in transit.

Firewalls

The GatherSpace application - including your data - rests securely behind Cisco-powered firewalls.

Vulnerability scanning

GatherSpace' servers are scanned for vulnerabilities regularly by LiquidWeb, our managed hosting provider. These scans test our servers both from the Internet and from inside our network, and any newly-identified problems are addressed as quickly as possible.

Intrusion detection

All of the traffic entering and leaving the GatherSpace network is monitored by an Intrusion Detection System (IDS). Any unusual behaviour is analyzed by LiquidWeb's CISSP-certified security experts, and responses are coordinated between them, Rackspace, and our system administration team.

Strong encryption

Particularly sensitive information - credit card numbers, bank account information, and your payment gateway account details - are encrypted in our database using AES.

Physical security

The GatherSpace servers are located in LiquidWeb's state-of-the-art datacentres, which provide biometric access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data and manage your requirements data.

Reliability

Redundant servers and data centers

The GatherSpace infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure - and another set of servers and storage in a geographically separate datacentre in case our primary datacentre is made unavailable by a disaster or other disruption.

Managed hosting

GatherSpace has chosen LiquidWeb for our hosting needs. With small medium and large clients, we know LiquidWeb provides the hardware, service and expertise you expect.

Backups

The data in your GatherSpace account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up nightly to tape and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.

Optional Local MySql Database

We now offer our customers their own mysql database which they have read-only access to. That means not only can they create their own customized reports, but they can pipe to it and replicate it to their local servers real time.

 
 

800-509-3843

support@gatherspace.com

sales@gatherspace.com

Copyright 2015 GatherSpace. All rights reserved.