GatherSpace uses very advanced technology for Internet security which includes Secure Socket Layer (SSL), ID Encryption to ensure your data should be only accessed by you, physical data center policies, redundant database backups, and fraud and suspicious activity monitoring.If you went away tomorrow, how do backup my data?
We've already been in business over five years and we plan on sticking around. Even so, you can backup your data as much as you want and we will always keep our databases running as private cloud services.Do you have a non-hosted solution?
Over 95% of our customers use our hosted solution. But if a customer needs to host our product we can do this *only* if we can remote access into the server. The price is a flat $4900 plus an annual $295 maintenance and upgrade fees.How can I cancel the service?
Simply send an email to email@example.com and your service will be cancelled at the end of your current billing cycle.
Unless you sign up for an annual, or bi-annual plan, you have the option of a month to month. You can cancel your account at any time and you still have access to your precious data.Are yearly services discounted?
Absolutely, you immediately receive a 25% discount on an up front annual committment. There are no refunds on yearly service contracts.How does the enterprise version work?
Whether you are a team of 10 or 100 users, you pay one low monthly rate of $295. As an enterprise customer, you will have prioritized service and we can make some customizations for your team.Do you offer government and educator discounts?
Yes! For government agencies and universities, we offer an additional 15% discount on annual contracts.